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Please be aware that as from Friday 12th October Prescriptions will be available after 72 hours or 3 working days  


Please COME IN TO SURGERY to collect new password 

Please be patient will all our staff whilst they adjust to using a new computer system.

Please be aware that we will take a little longer to deal with your request.



Welcome to Grove Medical Centre Online


Suffolk GP+ is for people who urgently need a doctor’s appointment, or can’t see their GP on a weekday. For more information please click on GP+ icon.


Please note our Training Closure Dates section to see our planned closure afternoons - From 1pm the practice will only be open for the collection of prescriptions. Please note there will be no clinicians onsite from 1pm. Next training afternoon: Wednesday 13th Feb 2018

We would like to wish all our patients a Happy Christmas, please remember to order your repeat prescriptions in time for the festive period, at least 3 working days before they are needed - The surgery will be closed: Tuesday 24th and Wednesday 25th December 2018
Tuesday 1st January 2019


We have now finished our Saturday clinics, we have weekday clinics available, please phone to make an appointment


For 2018 our flu vaccine deliveries will be staged over 9 weeks from

11th September to 16th November. We have no control over the timing of the deliveries but we will have flu clinics available to book your appointment.


This year there are two types of flu vaccine, this will benefit patients by ensuring that they have the most suitable vaccine that gives them the best protection against flu.


The two vaccines are:


Adjuvanted trivalent flu vaccine (aTIV) – this is licensed for people aged 65 years and over, deliveries of this vaccine will be staged between 28th September and 16th November.


Quadrivalent vaccine (QIV) – this is recommended for adults from 18 years to 65 years who are at increased risk from flu because of a long term health condition.


If you are currently 64 years of age and will be 65 years before 31st March 2019 then you will qualify for the over 65 years vaccine


Eligible children will be offered a nasal spray, no injections required.


Thank you for your understanding


Did you know?

By providing us with your mobile number and EMAIL we will not only be able to send you text reminders for your appointments but we will also be able to remind you:
- when you are due for a chronic disease annual review
- when we need to update your medical records with information such as BP or smoking/alcohol status
- when we have a message for you and cannot reach you by home phone

You can update your contact details online or inform one of our receptionists of any changes to your details.


Record sharing allows health and social care staff outside your GP surgery to have access to your health information, approx 98% of patients already have a summary care record (SCR) which shares medications and allergies. In order to provide access to more detailed information which may be useful to services such as emergency departments, then you must consent to SCR with additional information. Please read the leaflet below for more info.

SCR + additional info leaflet

 If you wish to opt in to SCR with additional info please return the below consent form to us, this form also allows you to share your full electronic health record

'Who can see my health record' Consent Form


For more information on our online services please click here or read the guide below.

 Online Access Guide

As well as booking appointments and ordering prescriptions we now also offer viewing of your detailed coded summary of their medical records. This does not include free text, letters, communications and internal messages.

If you wish to register for online access or are an existing user that wishes to update their access to include the detailed coded summary then please complete the registration form below and return to reception along with ID.

Online Access Registration form 


Our practice offers EPS allowing you to collect your repeat prescriptions directly from a nominated pharmacy, without the need to visit the surgery - allowing you convenience and saving you time!
For more information please click the icon  below or speak to someone at reception. 



 PLEASE NOTE - from March 1st 2018 we will no longer be running travel clinic appointments. Please visit your local pharmacy or contact the travel clinic for more complex travel requirements. Many Thanks

Services that might be of interest...  

The Warm Homes Healthy People service helps vulnerable people and families in Suffolk make their homes warmer, and cheaper to heat during the winter. Please click the icon for eligibility and more information on this service.

WHHP website


Felixstowe and Villages Carers Group -  a small, friendly and supportive group who meet once a month at The Community Hub (Maidstone Rd) and hold a variety of social events. Click link for more information:   FVCG Felixstowe flyer


 Felixstowe Parkinsons Support Group Exercise Class -  For people with PD and their carers. Thursdays 2:30-4:00pm. Walton Community Hall. Contact 01394 766009 for more info.


OTAGO FALLS PREVENTION EXERCISE CLASSES & ADAPTED SPORT SESSIONS IN FELIXSTOWE - Activlives aim to increase physical activity and reduce social isolation in the over 55’s and run two activity hubs in Felixstowe, for more information visit :


 iCaSH - Please visit the following link for more information on contraception, sexual health, STI self testing kits and screening. Visit or call 0300 123 3650


Suffolk Wellbeing Service provides free advice and services to support anyone living in Suffolk who is worried about their mental health or wellbeing. The service allows patients to self refer using the online form or by calling 0300 123 1781. Please click the icon to visit the new look site and for more information.

For more information on mental health services in Suffolk including emergency helplines and signposting A-Z please also visit the charity Suffolk User Forum.   


Suffolk Wellbeing Service

Please explore the remaining links on this page to find out more about what we offer in addition to links to a wealth of health related information.

Order your repeat medicationsPatient SurveyChange of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website