This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Please be aware that as from Friday 12th October Prescriptions will be available after 72 hours or 3 working days  

NEW ONLINE SERVICE

Please COME IN TO SURGERY to collect new password 

Please be patient will all our staff whilst they adjust to using a new computer system.

Please be aware that we will take a little longer to deal with your request.

 

 

Welcome to Grove Medical Centre Online

IMPORTANT INFORMATION FOR PATIENTS

Suffolk GP+ is for people who urgently need a doctor’s appointment, or can’t see their GP on a weekday. For more information please click on GP+ icon.

 

Please note our Training Closure Dates section to see our planned closure afternoons - On these dates doors will close at 1pm. Our next closure date is Wednesday 13th December 2017

CARERS INFORMATION DAY FRIDAY 17th NOVEMEBER
Please click HERE for more information

Please click here to find the Spring 2017 edition of our newsletter.
Please click here to find the latest edition of the CCGs Engage newsletter.
 Please click link to view the CDOP Winter Newsletter 2017

Did you know?

By providing us with your mobile number we will not only be able to send you text reminders for your appointments but we will also be able to remind you:
- when you are due for a chronic disease annual review
- when we need to update your medical records with information such as BP or smoking/alcohol status
- when we have a message for you and cannot reach you by home phone

You can update your contact details online or inform one of our receptionists of any changes to your details.


WHO CAN SEE MY HEALTH RECORD??

Record sharing allows health and social care staff outside your GP surgery to have access to your health information, approx 98% of patients already have a summary care record (SCR) which shares medications and allergies. In order to provide access to more detailed information which may be useful to services such as emergency departments, then you must consent to SCR with additional information. Please read the leaflet below for more info.

SCR + additional info leaflet

 If you wish to opt in to SCR with additional info please return the below consent form to us, this form also allows you to share your full electronic health record

'Who can see my health record' Consent Form


PATIENT ONLINE ACCESS

For more information on our online services please click here or read the guide below.

 Online Access Guide

As well as booking appointments and ordering prescriptions we now also offer viewing of your detailed coded summary of their medical records. This does not include free text, letters, communications and internal messages.

If you wish to register for online access or are an existing user that wishes to update their access to include the detailed coded summary then please complete the registration form below and return to reception along with ID.

Online Access Registration form 

ELECTRONIC PRESCRIPTION SERVICE (EPS) 

Our practice offers EPS allowing you to collect your repeat prescriptions directly from a nominated pharmacy, without the need to visit the surgery - allowing you convenience and saving you time!
For more information please click the icon  below or speak to someone at reception. 

 

PLEASE CLICK ICON TO ACCESS OUR ONLINE SERVICES  


 

Services that might be of interest...  

The Warm Homes Healthy People service helps vulnerable people and families in Suffolk make their homes warmer, and cheaper to heat during the winter. Please click the icon for eligibility and more information on this service.

WHHP website

 

Felixstowe and Villages Carers Group -  a small, friendly and supportive group who meet once a month at The Community Hub (Maidstone Rd) and hold a variety of social events. Click link for more information:  Carers Group Flyer

 

Suffolk Wellbeing Service provides free advice and services to support anyone living in Suffolk who is worried about their mental health or wellbeing. The service allows patients to self refer using the online form or by calling 0300 123 1781. Please click the icon to visit the new look site and for more information.

For more information on mental health services in Suffolk including emergency helplines and signposting A-Z please also visit the charity Suffolk User Forum.   

 

Suffolk Wellbeing Service

Please explore the remaining links on this page to find out more about what we offer in addition to links to a wealth of health related information.

Order your repeat medicationsPatient SurveyChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website