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Noticeboard

Please be aware that as from Friday 12th October Prescriptions will be available after 72 hours or 3 working days  

NEW ONLINE SERVICE

Please COME IN TO SURGERY to collect new password 

Please be patient will all our staff whilst they adjust to using a new computer system.

Please be aware that we will take a little longer to deal with your request.

 

 

Welcome to Grove Medical Centre Online

IMPORTANT INFORMATION FOR PATIENTS

Suffolk GP+ is for people who urgently need a doctor’s appointment, or can’t see their GP on a weekday. For more information please click on GP+ icon.

 

Please note our Training Closure Dates section to see our planned closure afternoons - On these dates doors will close at 1pm. Our next closure date is Wednesday 4th October 2017

Please click here to find the Spring 2017 edition of our newsletter. 

Please click here to find the latest edition of the CCGs Engage newsletter. 


Did you know?

By providing us with your mobile number we will not only be able to send you text reminders for your appointments but we will also be able to remind you:
- when you are due for a chronic disease annual review
- when we need to update your medical records with information such as BP or smoking/alcohol status
- when we have a message for you and cannot reach you by home phone

Our new SMS and voicemail system also features a text back option that will allow you to cancel appointments you no longer need, decline invites for reviews and vaccinations you do not wish to have that year and provide us with instant up to date information such as smoking status, helping us keep your medical records accurate so we can provide you with the best possible care.

You can update your contact details online or inform one of our receptionists of any changes to your details.


PATIENT ONLINE ACCESS

Currently our surgery offers patients the facillity to book appointments and order repeat prescriptions online on our website. For more information on these services please click here or read the guide below.

 Online Access Guide

NHS Enlgand requires us to extend our online services to enable patients to view a detailed coded summary of their medical records. This does not include free text, letters, communications and internal messages.

If you wish to register for online access or are an existing user that wishes to update their access to include the detailed coded summary then please complete the registration form below and return to reception along with ID. Please also read the attached patient information before consenting to these services.

Online Access Registration form 

ELECTRONIC PRESCRIPTION SERVICE (EPS) 

Our practice offers EPS allowing you to collect your repeat prescriptions directly from a nominated pharmacy, without the need to visit the surgery - allowing you convenience and saving you time!
For more information please click the icon  below or speak to someone at reception. 

 

PLEASE CLICK ICON TO USE OUR ONLINE SERVICES INCLUDING APPOINTMENTS  



 

Please explore the links on this page to find out more about what we offer in addition to links to a wealth of health related information.

 

 

The Warm Homes Healthy People service helps vulnerable people and families in Suffolk make their homes warmer, and cheaper to heat during the winter. Please click the icon for eligibility and more information on this service.

WHHP website

 

Felixstowe and Villages Carers Group -  a small, friendly and supportive group who meet once a month at The Community Hub (Maidstone Rd) and hold a variety of social events. Next event August 14th - A talk by Moving Forward and  a game of Curling   

 

 

Suffolk Wellbeing Service provides free advice and services to support anyone living in Suffolk who is worried about their mental health or wellbeing. The service allows patients to self refer using the online form or by calling 0300 123 1781. Please click the icon to visit the new look site and for more information.

For more information on mental health services in Suffolk including emergency helplines and signposting A-Z please also visit the charity Suffolk User Forum.   

 

Suffolk Wellbeing Service

Order your repeat medicationsPatient SurveyChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
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