Your Rights
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Respectful, safe, and confidential care
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Involvement in decisions about your health
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Access to your medical records
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Ability to give feedback or complain
Your Responsibilities
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Treat staff and others with respect
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Keep or cancel appointments on time
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Give accurate health information
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Follow agreed treatment plans
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Use NHS services responsibly
Rights to disclosure
Your Information & Privacy
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Your records are confidential and secure.
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Only staff involved in your care can access them.
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You can see your records and ask for corrections.
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You can choose who your information is shared with, where possible.
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Some sharing may happen legally or for public safety.
Commissioner address and contact details
Commissioner / Contracting Body — Suffolk & North East Essex Integrated Care Board (SNEE ICB)
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Postal address: Endeavour House, Russell Road, Ipswich, IP1 2BX Suffolk NE Essex ICS+1
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General contact email: admin.ics@snee.nhs.uk Suffolk NE Essex ICS+1
Our practice is part of the NHS Suffolk and North East Essex Integrated Care Board (ICB), which is responsible for planning and commissioning primary care services, including GP services, for our local population.