Patients Rights and Responsibilities

Your Rights

  • Respectful, safe, and confidential care
  • Involvement in decisions about your health
  • Access to your medical records
  • Ability to give feedback or complain

Your Responsibilities

  • Treat staff and others with respect
  • Keep or cancel appointments on time
  • Give accurate health information
  • Follow agreed treatment plans
  • Use NHS services responsibly

Rights to disclosure

Your Information & Privacy
  • Your records are confidential and secure.
  • Only staff involved in your care can access them.
  • You can see your records and ask for corrections.
  • You can choose who your information is shared with, where possible.
  • Some sharing may happen legally or for public safety.

Commissioner address and contact details

Commissioner / Contracting Body — Suffolk & North East Essex Integrated Care Board (SNEE ICB)

Our practice is part of the NHS Suffolk and North East Essex Integrated Care Board (ICB), which is responsible for planning and commissioning primary care services, including GP services, for our local population.